Updated September 27, 2026
Keep system stock matching the shelf by counting regularly and correcting differences.
Quick adjustment
- Go to Inventory > Stock > Stock Adjustment.
- Filter by Category, Brand, or item name or code.
- Enter the correct quantity for each item that is wrong.
- Add a Common note explaining the reason (for example "Damaged in storage") and save.
Full stock take
- Go to Inventory > Stock > Stock Take and click Start stock take for a store.
- Count the shelves and enter each item's Counted quantity. Use Save counts to save progress.
- Review the Variance column, which compares your count with the System quantity.
- Click Post variances to update stock.
Tips
- Count one section at a time and save often.
- Adjustments are listed in Inventory Reports > Stock Adjustment for auditing.
Still stuck? Open Help & Support (the ? button at the top of any page) and send us a request. We can see which page you were on, so a short description is enough.
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